HeatTek Career Opportunities

Role Overview

Under the direction of some level of supervision by upper level engineers, the Senior Controls Engineer designs electrical control systems for all thermal systems and process equipment meeting safety standards, project deadlines and project cost constraints to meet or exceed our customer’s needs. May be required to assist in directing and coordinating activities to meet project specifications and deadlines.

Essential Duties and Responsibilities

• Mentor, coach and provide continuous training to aid in the development and success of the department employees as instructed.
• Review, interpret and document customer specifications, sales agreements, and other project related information prior to the “kick-off” meeting with the project team.
• Attend the “kick-off” meeting with the project team to discuss project requirements highlighting critical design features, high risk areas, and/or areas of concern.  Generate list of questions and/or missing information required to complete the design and manufacturing of the equipment.
• Attend “progress” meetings, including “kick-off” meeting, with manufacturing personnel prior to the start of interconnect wiring and “post job review” meeting with the project team after commissioning of the equipment.
• Responsible for information flow on projects, not necessarily performing all related tasks but delegating those tasks and ensuring completion of tasks.
• Manage the gathering of missing information from customers, vendors, etc., and document responses.
• Provide all aspects of the equipment electrical design including necessary calculations, advance orders of long lead components, ladder logic electrical schematics, control panel layouts with complete bills of material, software design for PLC’s, software design for HMI’s using sound practical engineering principles and safety standard, while meeting project deadlines, estimated engineering hours and estimated equipment cost constraints.
• Support Quality Assurance personnel and assist in the testing of equipment prior to customer buyoffs, including trouble shooting of PLC and HMI software programs where applicable to ensure safe and proper equipment operation.
• Support Quality Assurance and/or sales personnel on customer buyoffs of equipment, as necessary.
• Assign design tasks and oversee lower level engineers. Provide directions to and assist in training for lower level engineering hires.
• If required, travel to jobsite to support service personnel to resolve technical issues in the field.
• Develop working relationships with manufacturing department to address and resolve issues to produce the highest quality products at the lowest possible cost.
• Act as technical resource for Sales, Applications, Manufacturing, Quality Assurance and Field Service assisting in addressing and resolving questions and issues. 
• Participate in cross-functional teams to address and resolve manufacturing, design and quality problems and ensure the continuous, on-going improvement of processes and methods.
• Review designs of lower level engineers to ensure design meets or exceeds customer needs while staying consistent with Company’s engineering standard practices.
• Participate in the interviewing process for all potential new hires and provide input in making final candidate selections.
• May be required to schedule, prepare, and carry out the annual coaching process for new engineers and assist lower level engineers with this process to manage their training and development.  Ensure employees are performing up to maximum potential and that goals are set appropriately for individual success.
• Assist in documenting training procedures for new engineers and developing metrics to gauge their progress. 
• Provide written sequence of operation and technical support in creating instruction manuals.
• Manage and assist in maintaining the electrical estimating workbook.
• Compile input from upper level engineers, Sales, Manufacturing, and vendors and use this information to work with lower level engineers to write and maintain engineering design standards.  This includes standard engineering drawings, standard software designs for PLC’s and HMI’s and standard engineering practices for oven design and vendor design data.
• Assist upper level engineers in determining engineering resource requirements to maintain budgeted business levels.
• Keep informed of new parts or methods to improve products or product designs.
• Remain technically competent and keep current with new developments within the industry. 
• Live, breathe, and promote the Company’s Core Values.
• Follow, comply, and enforce all safety and work related rules, regulations, and policies. Make recommendations regarding safe working methods. Responsible for facility cleanliness and maintain departmental housekeeping standards.
• Provide back-up for other positions in the department as assigned. Perform various duties as requested by management.

Essential Job Requirements

• Physical Requirements: Must be capable of long durations of sitting or standing while working. Ability to see colors is recommended but not required.
• Driving & Travel Requirements: Must maintain a valid state driver’s license, have access to reliable transportation and carry the state minimum required auto insurance. Must be able to travel occasionally. Willing to travel for sales technical support and trade shows. Must maintain an up-to-date passport. Local travel required including working at various facilities.
• Customer Service and Communication: Must maintain confidentiality and use discretion with business and employee information. Must maintain an approachable demeaner at all times. Focus on clear, concise communication with clients, vendors, and peers. Professional, positive, and timely communication, both verbally and in writing is crucial to this role.
• Focus and Direction: Accepting of interruptions and being able to refocus and stay on task. Must be able to take direction as well as instill a proactive, self-directed approach to ensure daily requirements are fulfilled and projects are completed in an efficient and timely manner. Must be able to handle multiple tasks at the same time, know how to prioritize in order of importance and meet overlapping deadlines without substituting quality or accuracy. Ask questions to ensure continuous self-learning and development.
• Analytical Aptitude: The ability to read, analyze and interpret complex documents such as customer and industry specifications, professional codes and standards, engineering drawings policy manuals, safety rules and regulations, operating and maintenance instructions and procedure manuals. Ability to effectively add notes and other pertinent information on drawings for customer approvals and manufacturing. 
• Technology: Proficient with basic software and smartphone technology including email, internet, and calendaring applications and able to functionally use emerging technologies to support business needs. Proficient with MS Office applications such as Teams, Word and have advanced knowledge of Excel. Proficient with AutoCAD electrical and PLC and HMI software languages.  
• Hours and Work Environment: Individual must meet or exceed job requirements and company expectations. Must be able to work a minimum of 40 hours per week. Occasionally may work a flexible work schedule based on customer needs. Must be able to work additional hours as necessary to meet deadlines.

Required Skills and Qualifications

• Ability to mentor, coach, train and develop staff members with patience and understanding, providing clear and concise direction to assure successful learning and growth.
• Must have the ability to read, analyze and interpret documents such as project and customer specifications, professional codes and standards and engineering drawings. Solid understanding of industrial controls and electrical schematics.
• Ability to provide direction and delegate effectively. Ability to independently resolve issues/problems with good judgment.
• Ability to assess situations to determine the importance, urgency and risks and make clear, timely decisions that are in the best interest of the department and the organization. Possess the ability to see an issue or situation from different points of view.
• Ability to listen attentively, ask questions ensuring clear expectations, follow directions and provide prompt continuous follow-up.
• Highly motivated with a strong work ethic and the ability to prioritize and accomplish tasks with minimal supervision.
• Ability to build relationships, good rapport and instill confidence. Strong interpersonal skills and the ability to communicate effectively with many personality types and adapt to varying environments, tasks, people and change in general.
• Punctual, highly organized, self-motivated, self-directed, confident self-starter willing to accept responsibility for results. Must be committed to excellence, accuracy in work and attention to detail. Sets high goals and standards for self and others.  

Education and Experience

• Bachelor’s degree in engineering and 5-7 years of related experience or 7-10 years of progressively responsible related experience or a combination of education and experience.

Role Overview

Reporting to the Aftermarket Division Manager, the Field Service Technician is responsible for inspecting and servicing the company’s and other manufacturer’s equipment assuring quality product performance.  Address and resolve questions and issues regarding products of various types with guidance, as necessary. 

Essential Duties and Responsibilities

• Demonstrate proficiencies and meet requirements of an entry level electrician and have a high level of mechanical aptitude. 

Entry level electrician: 3 phase wiring, control wiring, understanding of: limit switches, pressure and flow sensors and transducers, proximity switches, level sensors, trouble-shooting of single and 3 phase wiring, set-up of temperature controller, set-up of variable frequency drives, use basic volt/amp/ohm meters.

High level of mechanical aptitude: able to read and understand blueprints and schematics, basic of alignment of conveyor shafts, basic of bearing installation, alignment and lubrication, tensioning and aligning v-belt and chain drives, know how to use: basic power and hand tools.

• Responsible for installing, inspecting and starting-up company manufactured equipment at customer sites according to specifications and drawings.
• Responsible for servicing all company products at customer sites; testing, troubleshooting, and adjusting as needed.
• Use various gauges, meters, and electrical testing equipment to check specifications.
• Communicate with appropriate company employees regarding product issues to facilitate problem resolution.
• Complete detailed service reports and all required records and documentation for customers and for the company.
• Remain technically competent and keep current in new developments within the industry.
• Make recommendations regarding safe working methods.
• Follow all clean-up and housekeeping procedures.
• Follow and comply with all safety standards and sanitation regulations.
• Follow all work related rules, regulations and policies.
• Promptly respond to inquiries to support individual, team and company success.
• Continuous participation and engagement in process improvement strategies.
• Provide back-up for other positions in the department as assigned.
• Perform various duties as requested by management.

Essential Job Requirements

• Working Conditions: Regularly working near moving mechanical parts.  Occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electric shock and vibration. Noise level in certain work environments can be loud at times.  Must know how to use and wear required provided personal protective equipment (PPE) depending on environment and working conditions.
• Physical Requirements: Frequently required to stand, walk, use hands to finger, handle or touch objects, tools, or controls, reach above shoulders, climb, or balance, and stoop, kneel or crouch and occasionally required to sit.  Must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Ability to operate a variety of small hand and power tools, the ability to operate electronic testing equipment.
• Driving & Travel Requirements: Must maintain a valid state driver’s license, have access to reliable transportation and carry the state minimum required auto insurance.  Must be able to drive company vehicles and transport materials as required. Required to travel the majority of time which may include international travel. Must maintain an up-to-date passport.
• Customer Service and Communication: Must maintain confidentiality and use discretion with business information. Must maintain an approachable demeaner at all times.  Focus on clear, concise communication to clients, vendors, and peers.  Professional, positive, and timely communication, both verbally and in writing is crucial to this role.
• Focus and Direction: Accepting of interruptions and able to re-focus and stay on task. Must be able to take direction as well as instill a proactive, self-directed approach to ensure daily requirements are fulfilled. Must be able to handle multiple tasks at the same time and know how to prioritize in order of importance.

• Analytical Aptitude:  The ability to read, analyze and interpret complex documents such as blueprints, schematics, customer specifications, warranties, company standards, operating maintenance instructions, routings, work orders, engineering specifications and safety regulations. 

• Technology: Proficient with basic software and smartphone technology including email, internet, and calendaring applications and able to functionally use emerging technologies to support business needs.  Understanding of controllers and drives including programming these devices and working with PLC and HMI’s. 
• Hours and Work Environment: Individual must meet or exceed job requirements and company expectations.  Must be able to work a minimum of 40 hours per week with the ability to work overtime as necessary.  Must maintain a flexible work schedule with possible varying shifts including nights and weekends. 

Required Skills and Qualifications

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Must have the ability to read, analyze and interpret documents such as project and customer specifications, professional codes and standards and engineering drawings.
• Solid understanding of industrial controls and electrical schematics.

• Ability to assess situations to determine the importance, urgency and risks and make clear, timely decisions that are in the best interest of the department and the organization. Possess the ability to see an issue or situation from different points of view.
• Ability to listen attentively, ask questions ensuring clear expectations, follow directions and provide prompt continuous follow-up.
• Deliver pleasant, timely and responsive interactions with customers (internal and external).
• Highly motivated with a strong work ethic and the ability to prioritize and accomplish tasks with minimal supervision.
• Ability to build relationships, good rapport and instill confidence.  Strong interpersonal skills and the ability to communicate effectively with many personality types and adapt to varying environments, tasks, people and change in general.

• Punctual, highly organized, self-motivated, self-directed, confident self-starter willing to accept responsibility for results.  Must be committed to excellence, accuracy in work and attention to details. Sets high goals and standards for self and others.

Education and Experience

3+ years field experience, minimum 2 year technical degree at an accredited institution, or a combination of both education and experience. 

Role Overview

Reporting to the Field Service & Quality Assurance Manager, the Senior Field Service Technician is responsible for inspecting and servicing the company’s and other manufacturer’s equipment assuring quality product performance.  Address and resolve questions and issues regarding products of various types with guidance, as necessary.  Capable of servicing and understanding all related industry equipment with high levels of complexity.

Essential Duties and Responsibilities

• Responsible to provide the highest level of support and handling the most difficult or advanced problems.
• Maintain technical service expertise to assist in the research and development of solutions to new or unknown problems.
• Demonstrate high level electrical wiring and controls knowledge and possess a broad mechanical understanding and background.
• Electrical: 3 phase wiring, control wiring, understanding of: limit switches, pressure and flow sensors and transducers, proximity switches, level sensors, trouble-shooting of single and 3 phase wiring, set-up of temperature controller, set-up of variable frequency drives, use basic volt/amp/ohm meters.
• Mechanical: able to read and understand blueprints and schematics, basic of alignment of conveyor shafts, basic of bearing installation, alignment and lubrication, tensioning and aligning v-belt and chain drives, know how to use: basic power and hand tools.
• Responsible for installing, inspecting and starting-up company manufactured equipment at customer sites according to specifications and drawings.
• Responsible for servicing all company products at customer sites; testing, troubleshooting, and adjusting as needed.
• Use various gauges, meters, and electrical testing equipment to check specifications.
• Communicate with appropriate company employees regarding product issues to facilitate problem resolution.
• Complete detailed service reports and all required records and documentation for customers and for the company.
• Remain technically competent and keep current in new developments within the industry.
• Assist in cross training existing employees and new hires.
• Make recommendations regarding safe working methods.
• Follow all clean-up and housekeeping procedures.
• Comply with all safety and sanitation regulations.
• Provide back-up for other positions in the department as assigned.
• Promptly respond to inquiries to support individual, team and company success.
• Continuous participation and engagement in process improvement strategies.
• Perform various duties as requested by management.

Essential Job Requirements

• Working Conditions: Regularly working near moving mechanical parts. Occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electric shock and vibration. Noise level in certain work environments can be loud at times.  Must know how to use and wear required provided personal protective equipment (PPE) depending on environment and working conditions.
• Physical Requirements: Frequently required to stand, walk, use hands to finger, handle or touch objects, tools, or controls, reach above shoulders, climb, or balance, and stoop, kneel or crouch and occasionally required to sit. Must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Ability to operate a variety of small hand and power tools, the ability to operate electronic testing equipment.
• Driving Requirements: Must maintain a valid state driver’s license, have access to reliable transportation and carry the state minimum required auto insurance. Must be able to drive company vehicles and transport materials as required.
• Customer Service and Communication: Must maintain an approachable demeaner at all times. Focus on clear, concise communication to clients, vendors, and peers. Professional, positive, and timely communication, both verbally and in writing is crucial to this role.
• Focus and Direction: Accepting of interruptions and able to re-focus and stay on task. Must be able to take direction as well as instill a proactive, self-directed approach to ensure daily requirements are fulfilled and projects are completed in an efficient and timely manner.  Must be able to handle multiple tasks at the same time, know how to prioritize in order of importance and meet overlapping deadlines without substituting quality or accuracy.
• Analytical Aptitude: The ability to read, analyze and interpret complex documents such as blueprints, schematics, customer specifications, warranties, company standards, operating maintenance instructions, routings, work orders, engineering specifications and safety regulations. 
• Technology: Proficient with basic software and smartphone technology including email, internet, and calendaring applications and able to functionally use emerging technologies to support business needs. Understanding of controllers and drives including programming these devices and working with PLC and HMI’s. 
• Hours and Work Environment: Individual must meet or exceed job requirements and company expectations. Must be able to work a minimum of 40 hours per week with the ability to work overtime as necessary.  Must maintain a flexible work schedule with possible varying shifts including nights and weekends.  Required to travel the majority of time which may include international travel.

Required Skills and Qualifications

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must have the ability to read, analyze and interpret documents such as project and customer specifications, professional codes and standards and engineering drawings.
• Solid understanding of industrial controls and electrical schematics.
• Ability to assess situations to determine the importance, urgency and risks and make clear, timely decisions that are in the best interest of the department and the organization. Possess the ability to see an issue or situation from different points of view.
• Ability to listen attentively, ask questions ensuring clear expectations, follow directions and provide prompt continuous follow-up.
• Deliver pleasant, timely and responsive interactions with customers (internal and external).
• Ability to build relationships, good rapport and instill confidence. Strong interpersonal skills and the ability to communicate effectively with many personality types and adapt to varying environments, tasks, people and change in general.
• Punctual, highly organized, self-motivated, self-directed, confident self-starter willing to accept responsibility for results. Must be committed to excellence, accuracy in work and attention to details. Sets high goals and standards for self and others.

Education and Experience

10+ years field experience, minimum 2-year technical degree at an accredited institution, or a combination of both education and experience.